Refund Policy

We want you to be completely satisfied with your purchase. If something is not right, we will work with you to make it right.

Eligibility for Returns

• Return requests must be raised within 7 days of delivery
• The item must be unused, in its original condition, and with all certification documents
• Items damaged during shipping are eligible for a full refund — please photograph the damage before opening
• Custom or engraved items cannot be returned unless defective

How to Initiate a Return

• Contact us via WhatsApp at +918979707853 or email astroproducts99@gmail.com
• Provide your order ID and reason for return, along with photos if applicable
• Our team will confirm eligibility and provide a return shipping address

Refund Process

Once we receive and inspect the returned item, refunds are processed within 5–7 business daysto the original payment method. You will receive a confirmation email once the refund is initiated.

Non-Returnable Items

• Items returned after 7 days of delivery
• Items with signs of use or damage caused by the buyer
• Items without original certification documents

Exchange

We offer exchanges for items of equal or greater value. Please contact us to discuss available options.

Last updated: June 2026